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About User Journey Mapping
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User Journeys
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Meaningful Moments
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Case Study: Meaningful Moments
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Learning Activity
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Knowledge Check
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Summary
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User Journey Mapping with Meaningful Moments
Design action-driven customer journeys and meaningful moments.
About this course
Learn how to create compelling user journeys and build towards meaningful moments for your customers. Create compelling user journeys and guide your customers towards actions that align with your business objectives. In this course, you’ll learn how to successfully map customer journeys that build towards meaningful moments for your target audiences.