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Introduction to WhatsApp Integration
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Account Setup Prerequisites
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Create a WhatsApp Business Account in Braze
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WhatsApp Conversations and Message Limits
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Quality Rating and Business Verification
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WhatsApp Opt-In and Subscription Management
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Key Takeaways
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Feedback Survey
WhatsApp Setup
Build the key knowledge and skills required to set up and maintain your WhatsApp and Braze integration
About this course
Build the key knowledge and skills required to set up and maintain your WhatsApp and Braze integration. You will need about one hour to complete this course.
After completing this course, you should be able to:
- Explain how WhatsApp and Braze connect and which actions you’ll perform on each platform
- Identify the Meta Business Manager and phone number you’ll use for your WhatsApp Business Account
- Create a WhatsApp Business Account using Braze’s embedded sign up flow
- Explain how WhatsApp uses “conversations” and message limits to monitor end-user engagements
- Explain WhatsApp’s quality rating and business verification systems and how to maintain a strong brand reputation
- Manage your WhatsApp subscription states and ensure compliance with WhatsApp’s opt-in policies