Braze Customer Engagement Basics
This course is a basic introduction to Braze customer engagement tools using a real world use case.
About this course
Braze allows you to create highly personalized messaging journeys through flexible and intuitive customer engagement tools. This course is a basic introduction to these tools using a real world use case. Later courses will go into more depth.
This course will take about 20 minutes to complete.
By the end of this course, you will be able to:
- Create basic segments of users
- Decide when to use a campaign or a Canvas Flow
- Plan and create a simple one-off messaging campaign
- Plan and create a simple multi-step messaging journey with Canvas Flow